Carol Bartz knows what it's like to be the only woman on the top management team and board of a technology company.
She's seen just about everything the industry can throw at a
woman. That's why she "couldn't be more disappointed" by what's going
on in Silicon Valley and the technology industry today.
The former CEO of Autodesk and Yahoo, who's served on the
boards of Intel, Cisco Systems, BEA Systems and Network Appliance (now
called NetApp), earned her computer science degree in 1971, when women
held few professional jobs in the United States. Only 9 percent of the
country's doctors and 4 percent of the nation's lawyers and judges were
women then. Women made up just 1 percent of all engineers in the US
when Bartz graduated -- and just 4 percent a decade later in 1981,
according to the US Labor Department.
Well,
you might say, women were just gearing up then. But by 2012, only 14
percent of engineers were women. Worse, almost 40 percent of women with
engineering degrees either quit or don't even enter the field, according
to researchers from the University of Wisconsin-Madison.
Why would educated, professional women exit an industry that has the highest starting salaries?
Some of those women say they're bailing on tech companies because of the
lack of family-friendly flexibility, lower salaries compared with their
male colleagues and fewer opportunities for advancement. Still others
blame the "bro culture" at tech companies, referring to a kind of
immature, frat-boy behavior.
"I got a
computer science degree because I couldn't have broken in back then if I
didn't have it," says Bartz, who felt the barbs of sexual
discrimination early in her career as the only woman professional among
300 men at 3Com.
Carol
Bartz, former CEO of Autodesk and Yahoo, Bartz says women need to work
less, network more -- and demand the credit they believe they're due.
"You have to be your own best salesman."
Courtesy of Carol Bartz
But that was more than four decades ago.
"I had this fantasy that the young men growing up [after me] had
more realistic views of their college friends and they would treat them
better," Bartz says, shaking her head. "But they're just frat boys...I
couldn't be more disappointed."
Things have to change. They can't afford not to.
'A red f*cking herring'
More diverse teams are more successful teams.
That's a fact. Numerous studies show that teams with gender
and race diversity get better results. A Lehman Brothers survey of 100
teams found that "gender balanced" teams were most likely to experiment,
be creative, share knowledge and fulfill tasks, while a 2009 paper by
Institut National de la Statistique et des Etudes Economiques found that
technical work teams with women were better at staying on schedule and
had lower project costs.
McKinsey and Co.,
meanwhile, says diversity translates into dollars: companies that are
more gender- and ethnically diverse perform better financially.
Yet women held just 14.3 percent of board seats
at the top 100 tech companies by revenue in June 2013, according to a
survey by executive recruitment firm Korn Ferry. Ten of those boards had
no women directors in December of that year.
Entrepreneur and women's advocate Rachel Sklar challenges tech companies to explain why.
"If you DON'T have diversity around your boardroom table, then what is wrong with you?" Sklar wrote in February on Medium. "What kind of ace business person identifies a major factor to improve the bottom line and then just ignores it?"
Many tech companies' answer to that question: They can't
find enough qualified women with degrees in science, technology,
engineering and math (STEM). The thing is, as Sklar noted, that
qualification isn't a requirement for men.
John Chambers, a lawyer by training, is about to
retire as head of networking gear maker Cisco Systems, a company so
geeky its tech speak may make your eyes cross. LinkedIn CEO Jeff Weiner
got his degree in economics, as did Logan Green, co-founder and CEO of
ride-sharing service Lyft. Salesforce.com CEO Marc Benioff studied
business administration. Prominent tech investor Ron Conway, who was an
early investor in Google and PayPal, earned his undergraduate degree in
political science. Apple co-founder Steve Jobs was a college dropout.
"It is a RED F*CKING HERRING to constantly blame Silicon
Valley's gender problem on a lack of female engineers," Sklar wrote. "If
Silicon Valley's money people or fancy keynote founders or biz whizzes
on the cover of Entrepreneur were all engineers crushing code 24/7, then
fine. But that is not the case."
Women make
up more than half the US population, account for more than half of
college graduates, and earn 40 percent of the MBAs awarded each year.
Yet women comprise a much smaller percentage of the tech industry
workforce, based on diversity reports released by more than 10
companies, from Apple to Google to Twitter.
At Apple, women hold just 20 percent of technical jobs, 35 percent of
non-technical roles and 28 percent of leadership jobs. "We know we can
do more," CEO Tim Cook said after releasing the iPhone maker's diversity
data last year. At microblogging site Twitter, women account for 10
percent of the technical jobs, with just 21 percent in leadership
positions. Microsoft, the world's largest software maker, said women
fill just 29.1 percent of its workforce; only 16.6 percent in tech
positions and 23 percent in leadership roles.
Those numbers don't make the industry particularly friendly to women
and reduce the number of high-profile executives who can serve as role
models.
"The industry is still male dominated
and it can be so aggressive and intimidating and almost feel like this
club where you have to have a certain IQ or you're not invited," says
Debbie Sterling, founder of GoldieBlox, which makes engineering toys and
games for young girls. "Studies show that women don't give themselves
enough credit -- they undervalue their ability and intellect while men
overstate them. You can see why that culture can be off-putting for
women."
Why should tech companies care about
attracting and retaining women? If the team diversity argument isn't
compelling enough, consider this: It costs companies $150,000 to
$200,000 to replace just one employee in a technical role.
Perhaps that money could be used toward addressing the pay gap between men and women.
No meritocracy
Men in Silicon Valley earned up to 61 percent more than
their female peers, according to data released by Joint Venture Silicon
Valley in February.
That pay gap is bigger in
Silicon Valley than in San Francisco or anywhere else in the country.
Part of the explanation may be because there are more men engineers in
those high-wage jobs. But that doesn't explain the low number of women
in tech companies' non-tech, business roles.
Microsoft CEO Satya Nadella became the poster child for the issue last year when he said women should rely on "karma" instead of asking for raises and promoting themselves.
"That made me so mad," says Catherine Courage, senior vice
president of customer experience at Citrix Systems. "The last thing that
drove my career is karma. It was defining my fate and not sitting
around. I don't believe in my heart of hearts that he would have given
that advice to any man."
Nadella, who was
roundly criticized for his comments (at a conference celebrating women
in tech, ironically) has instituted training programs at Microsoft to
help raise awareness about the unconscious bias that can hinder women's
careers.
Intel CEO Brian Krzanich is taking a
different approach. The CEO of the world's largest chipmaker said in
January that he's tied 2015 manager's compensation to achieving
diversity goals. Salesforce's Benioff in April started reviewing the salaries of his 16,000 employees to ensure men and women are paid equally. "When I'm done, there will be no gap," Benioff said.
And Ellen Pao, interim CEO of Reddit, told the Wall Street Journal in April that the media site has banned pay negotiations
during its recruitment process. "Men negotiate harder than women do and
sometimes women get penalized when they do negotiate," said Pao after
losing her high-profile gender discrimination suit against former
employer, Kleiner Perkins Caufield & Byers.
"We come up with an offer that we think is fair," Pao said. "If you
want more equity, we'll let you swap a little bit of your cash salary
for equity, but we aren't going to reward people who are better
negotiators with more compensation."
Group think
Researchers have tried to determine if biological or
neurological reasons explain why more girls and women don't study STEM
subjects. They haven't found anything to prove girls are less interested
in math and science than boys. What they have found is that parents
often stop young girls from pursuing interests that society still
considers too masculine.
"We know girls are
discouraged early on," says Caryl Rivers, co-author of "The New Soft War
on Women: How the Myth of Female Ascendance is Hurting Women, Men --
and Our Economy." "As early as elementary school, girls and boys like
math equally until the fourth and fifth grade. Then girls' interests
start taking a nosedive."
Evidence includes research published by Psychological Science
in 2001 showing parents were three times more likely to explain a
museum's science exhibit to their sons than to their daughters.
A 2002 study
reported that parents believe their infant daughters are less bright,
competent and skilled at math and spatial intelligence than their infant
sons -- even though girls, in general, perform better in school.
And The New York Times
noted in January that parents are more than twice as likely to search
"Is my son gifted?" in Google than "Is my daughter gifted?" -- despite
the fact that in the US, "girls are 11 percent more likely than boys to
be in gifted programs." What are parents more likely to search about
their daughters? That would be, "Is my daughter overweight?" or "Is my
daughter ugly?"
That bias continues through
college. Biology, chemistry and physics professors at US universities
consider female undergraduates less competent than male students with
the same skills and accomplishments -- and were less willing to mentor
women or offer them research jobs, according to a 2012 report out of
Yale University. Women who did get jobs were paid less.
Of puppet masters and finding a fix
What's the tech industry supposed to do about all this?
Well for starters, adult supervision from VCs could put a
much-needed end to frat boy behavior, says Janine Yancey, a labor
attorney who served as Google's outside counsel in the Internet
company's early days.
"Venture capital
[firms] have an obligation to counsel and train their founders," says
Yancey, who now runs a startup that provides human resources and
compliance training. "These companies are given millions and millions of
dollars...and they're allowed to make all sorts of really big,
ridiculous decisions that impact society and impact their own careers.
"But venture capitalists pull the strings. They're the
puppet masters. Silicon Valley exists because of VCs. They've got the
money to make it happen," she adds. "With that power should come a huge
responsibility."
Aongus Hegarty, who is
responsible for Dell's business across Europe, the Middle East and
Africa, has made diversity a personal crusade after finding just one
woman on his 12-member leadership team when he took charge three years
ago. Today there are five. His solution: get more men engaged in solving
the problem.
"I put the whole issue of
inclusion on our agenda as a standard item" at quarterly meetings,
Hegarty says. "I [along with] members of our leadership team have to be
more proactive."
Bartz says women need to
work less, network more -- and demand the credit they believe they're
due. "You have to be your own best salesman."
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